Terms of use
Effective date: October 2026
These terms govern this website and our online lobby — accounts, the cashier, real-money play, and demo when offered. We operate the player service here; games are supplied under licence. Using the site, registering, depositing, or playing means you accept these Terms and the privacy page. Real-money play is 18+ only. For sign-up and banking steps (not legal text), see play Lightning Link online in Australia.
1. What these terms cover
1.1 Scope. These Terms apply to this domain, including information pages, your account area, support channels, and our online casino lobby where real money and demo modes are available.
1.2 Acceptance. General site use is subject to these rules. Opening an account, funding it, claiming a promotion, or placing a bet binds you to these Terms and to our privacy policy. Promotion-specific rules on the promo card and in your account apply at the time you opt in.
1.3 Other product text. Cashier screens, live promotion cards, in-game help, and payment-provider terms may add conditions. Where a promotion conflicts with these Terms, section 5 explains how we treat that conflict.
1.4 Outside these Terms. Rules for land-based gaming venues, your bank or e-wallet provider, and the Product Madness Lightning Link Casino Pokies social app (virtual currency on app stores) are separate and are not governed by these Terms.
2. Operator, eligibility and who may play
2.1 Our role. We operate this website and the player service — registration, verification, deposits, withdrawals, support, and our promotions.
2.2 Licence and law. Operator legal name, licence number, regulator, and governing law will be published on this page when confirmed. Until then, rely on this section — not marketing copy elsewhere.
2.3 Who may play. You must be 18+ for real money and play only where our licence and product rules allow. Do not use VPNs or false details to evade limits. We may refuse or close ineligible accounts.
2.4 Orientation. Short answers to common questions sit on the FAQ page; they do not replace these Terms.
3. Accounts, security and verification
3.1 One account. One person, one account unless we approve otherwise. Give an accurate name, date of birth, contact details, and address, and keep them up to date.
3.2 Security. You are responsible for your login credentials and for activity on your account until you tell us it may be compromised.
3.3 KYC and AML. We may request identity, address, and source-of-funds documents before or after sign-up and before paying withdrawals. Incomplete or failed checks may block play, bonuses, or payouts. Duplicate accounts, misleading information, or failed verification may lead to void bets, withheld withdrawals, or closure.
3.4 Demo credits. Practice or demo balances have no cash value and are not withdrawable unless you enter a permitted real-money path under these Terms.
3.5 Privacy. How we collect, use, and store personal data — including verification files — is set out in the privacy policy, not in this section.
4. Deposits, gameplay and withdrawals
4.1 Cashier rules. When the product is live, deposits and withdrawals are in AUD unless the cashier states otherwise. Available methods, fees, processing times, and limits are those shown in your account at the time of the transaction. Use payment methods in the registered player’s name where we require it.
4.2 Guide figures (non-binding). Guides may list Visa, Mastercard, Neteller, Skrill, Bitcoin, Litecoin, and Ethereum when enabled, with illustrative A$30 minimum withdrawal and A$5,000 daily maximum. The live cashier prevails if figures differ.
4.3 Reviews and chargebacks. We may hold payouts for AML, fraud, or bonus review and request more documents. Contact support before bank chargebacks; abuse may suspend the account.
4.4 Gameplay. Games are games of chance; in-game rules bind. We may void or adjust bets for faults, fraud, or legal requirements. Dormant fees or forfeiture apply only under published policy when live. Payment steps for players sit on the play Lightning Link online in Australia page.
5. Bonuses, promotions and wagering
5.1 Binding offers. Welcome packages, free spins, reloads, cashback, loyalty campaigns, and similar promotions — when we run them — are governed by these Terms plus the promotion card and in-account text at the moment you claim or opt in.
5.2 Marketing vs legal. The bonuses and promotions page explains offers in plain language. For disputes and enforcement, these Terms and live promo wording in your account prevail over marketing summaries.
5.3 Illustrative figures (non-binding). Marketing may cite welcome up to A$20 min deposit, 35× on eligible bonus funds) and weekly reload 50% up to A$20 min, 35×) when active. Live promo cards override if they differ.
5.4 Playthrough and abuse. Game weighting, maximum bet while a bonus is active, expiry, caps, and forfeiture rules appear only in the live promotion terms. Bonus abuse, multiple accounts, or manipulation may void promotions and lead to account action.
5.5 In-game features. Hold & Spin rounds, in-reel jackpots, and similar mechanics inside a pokie are game features, not deposit promotions governed by section 5.
6. Games, suppliers and fairness
6.1 Supply. Pokies and related game content are provided under licence from third-party suppliers, which may include Aristocrat or its affiliates. Those suppliers do not operate our accounts, cashier, or deposit promotions.
6.2 Catalogue. The roster may change with maintenance, licence, or location. RTP and features are in-game help where shown. Jackpots, if offered, follow game rules when live.
6.3 Fair play. You must not use bots, cheats, or exploits of software faults; such conduct is also prohibited under section 7. For the current 12-title catalogue, see the games page.
7. Responsible gambling and prohibited conduct
7.1 Tools. Deposit limits, cool-off periods, and self-exclusion — when we offer them in the product — apply under the terms shown for each tool when published.
7.2 Help resources. National and state safer-gambling information is summarised on the responsible gambling page.
7.3 Prohibited conduct. You must not engage in fraud, money laundering, collusion, underage play, multiple accounts, bonus or chargeback abuse, VPN or location evasion, harassment of staff or players, reverse engineering, disruption of the service, or any breach of applicable law or these Terms.
7.4 Enforcement. We may suspend accounts, void bets, withhold withdrawals pending review, and report conduct to authorities where required.
8. Privacy and marketing communications
8.1 Data. Cookies, analytics, KYC storage, payment processing, retention, and your privacy rights are explained on the privacy page only. We do not reproduce processor lists, cookie tables, or complaint procedures here.
8.2 Contact. You agree to keep account details accurate and to receive service, legal, and — where permitted — promotional messages in line with the privacy policy and your preferences when those controls are published.
9. Intellectual property and acceptable use
9.1 Our content. Site text, layout, and branding (except third-party assets) may not be scraped, republished, or used commercially without our permission.
9.2 Game software. Game code and third-party trademarks remain with their owners. You receive only a limited licence to play through our product.
9.3 Conduct online. Do not impersonate us or suggest that a game supplier runs our cashier or promotions. Feedback you submit may be used to operate and improve the service without obligation to you.
10. Liability, changes, complaints and contact
10.1 Information and liability. Content is general information, not advice — confirm amounts in the cashier. To the extent permitted by law we limit indirect loss and outage-related loss; Australian Consumer Law rights remain.
10.2 Complaints and disputes. Governing law, dispute steps, and complaint channels will be published on this page when confirmed, with section 2 licence details.
10.3 Changes. We may update these Terms; the effective date above is current. Notice and re-acceptance may apply to material changes when living.
10.4 Related policies. For orientation and deeper guides: privacy, responsible gambling, bonuses and promotions, play Lightning Link online in Australia, games, FAQ, and home.